GXBet Privacy Policy

Last updated: April 16, 2026

At GXBet, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our online gaming services.

Information We Collect

We collect personal information lawfully and fairly, including your full name, date of birth, address, email, phone number, and government-issued ID for identity verification and age confirmation as required by Australian gambling laws. Financial details such as payment methods, transaction history, and source of funds are gathered for anti-money laundering (AML) compliance under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006. We also collect gaming activity data like betting patterns and session duration, plus technical data including IP address, device information, and cookies during platform use.

How We Use Your Information

Your information is used for account creation, management, and identity verification to comply with Australian gambling regulations. We process it to handle deposits, withdrawals, and gaming transactions, while monitoring for fraud, responsible gambling, and security. Data enables personalized gaming experiences, customer support, marketing communications, and regulatory reporting to bodies like AUSTRAC.

Information Sharing

We share personal information only as permitted under Australian privacy laws, such as with payment processors, identity verification services, and technical providers bound by confidentiality agreements. Disclosure occurs to regulatory authorities, law enforcement, or the ACT Gambling and Racing Commission when required by law, including for AML obligations. We do not sell your data to unrelated third parties.

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorised access, loss, or misuse. Regular security audits, firewalls, and fraud detection systems ensure compliance with Australian privacy standards. Sensitive data is handled in line with gambling legislation requirements, with staff trained on data protection protocols.

Your Rights

Under the Privacy Act 1988 and Australian Privacy Principles, you have rights to access, correct, or delete your personal information, and to request details on its handling. You may withdraw consent for non-essential processing, restrict use, or lodge complaints with us or the Office of the Australian Information Commissioner (OAIC). We facilitate these rights through simple procedures and respond promptly to requests.

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality, analyze usage, and personalize your experience on GXBet. These collect technical data like IP addresses for security and performance. You can manage cookie preferences via browser settings, though this may affect site features.

Contact Us

For privacy concerns or to exercise your rights, contact our Data Protection Officer. Email us at [email protected] for assistance.